Immigration New Zealand is aware of recent cases where the logos of certain immigration companies are being used fraudulently on visas. 

Customers can report concerns about potential fraud of this type (or any type) through the MBIE Service Centre on the numbers listed below.

NZ-wide: 0800 542 469 

Auckland/overseas: 09 969 1464 

Wellington/overseas: 04 910 9923 

Alternatively, those who are overseas and may not be able to call the service centre free of charge can send an email to the Compliance and Investigations inbox.   

INZ.ComplianceInvestigations@mbie.govt.nz 

If customers wish to make a report anonymously, they can report it to Crimestoppers either online or by calling the numbers listed below: 

 0800 555 111. 

+64 9 927 3971 (overseas callers) 

Reporting potential fraud through these means will ensure allegations are assessed and triaged, enabling MBIE to investigate if applicable (including if the fraud is onshore and meets the threshold for an investigation). It should be noted however that the Immigration Investigations team operate within New Zealand and cannot prosecute offenders based offshore. 

Regarding offshore offending, this will typically be a civil/criminal matter for the victim (i.e. a prospective migrant or LIA) to take up with the relevant authority. While MBIE is not able to prosecute offshore offenders, INZ has undertaken proactive work to educate potential victims of scams. 

Last year, INZ went live with an anti-scam and migrant exploitation campaign, intending to inform potential migrants of scam and exploitation activity in the market. The primary audience was people interested in living and working in New Zealand from China, India, and Bangladesh. Other audiences included Singapore and the United Arab Emirates. The campaign ran until late 2023 and reached over 5 million people.